✅ Highlights of the role:
Location: This position welcomes all applicants from Portugal or Serbia into a remote working model (you can come into the office or not, it's up to you)
The Team: We are small enough so that you get to know everyone and we are growing every day.
The Product: You will be working on our modern Workforce Management solution. Omnichannel, easy to use, deployable in under 2 minutes & made exclusively for Zendesk. In a nutshell, our software helps companies schedule, track, monitor, and find trends to help agents become more efficient and managers more engaged. You will be an integral part of seeing the product grow into something even more special than it is today. There are 6,000 users around the world using tymeshift and we work with companies like Loom and Upwork.
Interview Process: 3-4 hours including interviews and practical assessment where you will meet the people you will be working with and get a feel for our company's culture. It's important for both of us to make sure we are making the right decision!
Reports to: Nicholas Ghitti, Head of Growth. Nicholas has moved to Lisbon from Brazil after successfully leading SaaS organizations from 0 to Unicorn status, by building high performing sales teams that deliver results. For over a year now, he is the main person identifying how to grow our customer base and how we hit our revenue projections. He finds the right people, implements the right systems, and ultimately runs the machine day to day.
Your secret mission is to help with our customers expansion! You will be a super key player in our Growth team, with the main responsibility of managing, developing and leading our Sales team.
Compensation, Benefits and Perks:
We are a diverse, distributed team with offices in Lisbon, Portugal & Novi Sad, Serbia. We're on a mission to make WFM simple for support teams using Zendesk and we aim to enjoy the ride as much as the destination.
We invite you to take a look at our Mission, Vision, Values to get to know more about the company culture we strive for.
INCLUSIVE & LOVING IT!
We’re 100% inclusive, and that’s incredibly important to us. With everything we do, our team is supportive and accepting of everyone in every interaction we have. We embrace each other’s unique qualities, and yours as well if you work here. It’s our policy to hire awesome people, and we don’t discriminate based on any legally and non-legally protected statuses (like religion, race, gender identity or expression, marital status, veteran status, age, disability, etc.). Actually, we even encourage it.
Questions? Take a look at our recruitment process or ask our hiring manager for this position: jessica[at]tymeshift.com