Location: This position welcomes all applicants in Novi-Sad, Serbia as well as Lisbon, Portugal (not a remote position) - you can be located in either cities where our teams are based!
Interview Process: 2 hours; take a look at our recruitment process.
Reports to: Alex Nikitin, Team Lead.
Develop, improve and help us build the best WFM solution completely integrated with Zendesk. You will be in charge of optimizing our application to make sure high reliability is being provided.
Your ability to make improvements and increase the stability of our legacy application.
We are a diverse, distributed team with offices in Lisbon, Portugal & Novi Sad, Serbia. We're on a mission to make WFM simple for support teams using Zendesk and we aim to enjoy the ride as much as the destination.
INCLUSIVE & LOVING IT!
We’re 100% inclusive, and that’s incredibly important to us. With everything we do, our team is supportive and accepting of everyone in every interaction we have. We embrace each other’s unique qualities, and yours as well if you work here. It’s our policy to hire awesome people, and we don’t discriminate based on any legally and non-legally protected statuses (like religion, race, gender identity or expression, marital status, veteran status, age, disability, etc.). Actually, we even encourage it.
Questions? Take a look at our recruitment process